1. Shipping Information:

• We currently offer shipping within the Netherlands and selected international destinations.
• Shipping costs are calculated during the checkout process and will be displayed before payment.

2. Processing Time:

• Orders are processed within 1-3 business days of receipt, excluding weekends and holidays.
• Custom orders or personalized items may require additional processing time.

3. Shipping Methods:

• We use reputable carriers to ensure the safe and timely delivery of your order.
• Customers will receive a shipping confirmation email with tracking information once the order has been dispatched.

4. International Shipping:

• International customers are responsible for any customs fees, taxes, or import duties associated with their order.
• Delivery times for international orders may vary based on the destination.

5. Returns & Exchanges:

• We want you to be completely satisfied with your purchase. If for any reason you are not, please contact us within 14 days of receiving your order.
• Items must be returned in their original condition, unused, and with all tags attached.
• The customer is responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

6. Refunds:

• Refunds will be processed within 7 business days after receiving the returned items.
• The refund will be issued to the original payment method used for the purchase.

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging.
• We will arrange for a replacement or refund as appropriate.

8. Cancellations:

• Cancellations are accepted if the order has not been shipped. Once the order is shipped, the standard return policy applies.

9. Contact Us:

• If you have any questions or concerns about your order, shipping, or returns, please contact us at info@jahmission.com.

10. Changes to the Policy:

• Jahmission reserves the right to modify this Shipping & Returns Policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase with Jahmission, you agree to the terms outlined in our Shipping & Returns Policy. Thank you for choosing Jahmission!

info@jahmission.com